Managing Over All Business Sales, Purchase, Marketing, Customer Service and Operations Management.

Diet Bite Restaurant founded and registered in Abu Dhabi in November, 2016. Diet Bite slogan states “where healthy becomes tasty” by making its dishes with fresh local ingredients.
My Responsibilities:
• Accountable for overall Business Operations, Sales, Marketing, Administration, HR, Inventory & Customer Service.
• Managing the day-to-day Operations, Controls F & B cost and stock Management.
• Interact with customers to ensure all inquiries and complaints are handled promptly
• Maintaining high standards of quality control, hygiene, and health and safety.
• Manage Restaurant Staff, Schedule, Recruitment and Trainings.
• Arrange for maintenance and repairs of equipment and services.
• Assess staffing requirements and recruit staff when needed.
• Negotiate purchase prices and develop preferred suppliers.
• Manage Inventory, Stock Level, And Supplier Ordering.

Chin Chin Restaurants is leading Chain of Restaurants with well known Brands Chin Chin (Chinese), Dallas Chicken (Fast Food), China House (Chinese), Pizza Roma (Italian and cafe), Pizza Milano (Italian) and Bait Al Bawadi (Arabic).
My Responsibilities:
• Supervising Sales, Marketing, Cash Handling, Inventory Management and Customer Service.
• Managing the day-to-day Operations, Controls F & B cost and stock Management on daily basis.
• Leading and Managing Team of Twenty (20) plus Staff Waiter, Kitchen, Marketing and Delivery Drivers.
• Maintaining high standards of quality control, hygiene, and health and safety
• Resolve issues regarding food quality, service level and home Deliveries.
• Responding to customer complaints and provide efficient service.
• Manage Restaurant Staff, Schedule, Recruitment and Trainings.
• Preparing reports at the end of the shift/week, including staff control, food control and sales.

H.Karim Buksh Group a leading retail group since 1950. HKB deals in Fashion Garments of Man’s, Ladies and Children’s, as well as in Supermarkets. HKB Selling world well renowned Brands Oxford, Diesel, Armani Collections, Gucci, Hugo, Exist, Cambridge, Polo, Denim Jeans, and bonanza.
My Responsibilities:
• Accountable for the Sales of Store 25000 Sq.Ft (Man’s, Ladies and Children’s Fabric and Garments and Supermarket).
• Leading and Managing Team of (150) plus Sales Associates, Cashiers and Packing Boys.
• To plan and direct all phases of Store operation and its related departments as efficiently as possible in order to achieve maximum sales, profitability and also achieve monthly / quarterly / yearly targets assigned by the Directors.
• Make sure that merchandise is always presented neatly and that items are priced correctly.
• Ensure store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies and procedures.
• Ensure that staffing schedules across departments meet the business needs.
• Managing inventory, sales promotions, staff issues, customer complaints.

My Responsibilities:
• Maintaining and developing a computerized customer and prospect database.
• Responding to and follow up sales enquiries through telephone-mails and personal visits.
• Maintained and developed existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison to optimize quality of service, business growth, and customer satisfaction.
• Monitoring and reporting on activities and providing relevant management information. Carrying out market research, competitors and customer surveys.